🟢 Works now — server is online, login from Australia is open.

❌ CAN’T LOG IN? SOLUTIONS POINT BY POINT

⛔ Site won’t open / white screen

Reason 1: ISP blocking (Telstra, Optus, Vodafone)

Solution:

• Use a mirror: woocasino.tech or woo-au.casino
• Or download the app — it bypasses blocks
• Or turn on a VPN (server in Germany or the Netherlands)

Reason 2: Outdated browser
Solution: Update Chrome / Safari / Firefox

🔑 Error “Invalid password” or “User not found”

Step 1: Check your keyboard layout (EN)
Step 2: Make sure Caps Lock is off
Step 3: Try logging in with “Login with Google” (if linked)
Step 4: Reset your password via “Forgot password?” (email arrives within 2 minutes, check spam)

🚫 Account suspended – “Account suspended”

Why:

• You broke the rules (multi-accounting, bonus hunting)
• You didn’t complete verification after 5000 AUD turnover
• Self-exclusion request

What to do: Contact support (live chat). If the ban was your fault — account won’t be unlocked. If it was a mistake — unlocked within 24 hours.

🔄 ACCOUNT RECOVERY (if you lost everything)

1. Forgot password? → “Forgot password” button → Email → New password.
2. No access to email? → Live chat → Tell them your last deposit (amount, date, method) → Reset to new email.
3. Deleted your account? → Cannot recover. Only new registration (but multi-account is banned).

🛡️ SECURITY – HOW TO AVOID FAKES

You	Official login	Fake login
Website	australia-woocasino.com	wo0-casino.com, woo-login.net
HTTPS	Green lock	No lock or red
Password	Stored securely	Stolen
2FA	Available (enable in settings)	None

Rule: Never enter your password on sites from emails or Telegram. Only by typing the address manually.

❓ FAQ (5 QUESTIONS)

1. I didn’t receive the password reset email – what to do?
Check spam. If not there — request again in 10 minutes. Still not working? Change your email via support.

2. Can I be logged in on two devices at once?
Yes. But if you log in from a third, the first will be kicked out.

3. Why do I see someone else’s balance after logging in?
You logged in via a bad link. Turn off VPN, clear browser cache, log in again.

4. IP ban – can I bypass it?
Yes. Use mobile data (from another carrier) or a VPN. But if the ban is for rule violations — useless.

5. How do I enable two-factor authentication (2FA)?
Account settings → Security → Google Authenticator → Scan QR code.

🎯 Still can’t log in?

Click the live chat at the bottom of the site (available without login). Write: “Can’t log in, error [your error]”. An agent will respond within 2 minutes during business hours.

👉 [GO TO LIVE CHAT]
Or register a new account if your old one is permanently lost.